Privacy Policy

Finaflex — www.finaflex.com

Last Updated: June 11, 2026

Finaflex ("Finaflex," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website (the "Website"), how we use and share it, and the choices and rights you have. By using our Website, you consent to the practices described in this Privacy Policy.

1. What Information Do We Collect?

We collect information from you when you register on the Website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, sign up for e-mail or text message marketing, or participate in another Website feature.

Information you provide directly. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, payment card information, or other information. You may, however, visit our Website without providing this information.

Gift recipient information. We collect information about gift recipients so that we can fulfill gift purchases. Information we collect about gift recipients is not used for marketing purposes.

Information collected automatically. Like many websites, we use cookies and similar technologies (such as pixels and analytics tools) to enhance your experience and gather information about visitors and visits to our Website, including your IP address, browser and device type, pages viewed, referring website, and how you interact with our Website. Please refer to the "Do We Use Cookies?" section below for more detail.

2. How Do We Use Your Information?

We may use the information we collect from you in the following ways:

To process and fulfill your orders, including shipping, payment processing, and order confirmations.
To personalize your Website experience and deliver content and product offerings most relevant to you.
To respond to your customer service requests and better serve you.
To administer contests, promotions, surveys, or other Website features.
To send periodic marketing e-mails or text messages, if you have opted in to receive them.
To improve our Website, products, and services, including through analytics.
To detect, prevent, and respond to fraud, security incidents, or other illegal activity.
To comply with legal obligations.

If you have opted in to receive our e-mail newsletter or mobile message service, we may send you periodic communications. If you no longer wish to receive promotional messages from us, please see the "Your Choices: Opting Out and Updating Your Information" section below. If you have not opted in, you will not receive marketing communications, though we may still send transactional messages such as order confirmations and shipping updates.

3. How Do We Protect Your Information?

We implement a variety of administrative, technical, and physical security measures designed to maintain the safety of your personal information. Your personal information is contained behind secured networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive payment information you supply is transmitted via Transport Layer Security (TLS) encryption, and payment card data is processed by PCI-compliant payment processors. While we work hard to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your device through your web browser (if you allow) that enable the website's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies and similar technologies to: remember and process the items in your shopping cart; understand and save your preferences for future visits; compile aggregate data about site traffic and site interactions so that we can offer better experiences and tools in the future; and, where permitted, deliver advertising relevant to your interests.

We may contract with third-party service providers — such as analytics and advertising partners — to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Managing cookies. Most browsers allow you to refuse cookies, delete existing cookies, or warn you before a cookie is set. Check your browser's Help menu or settings to learn how. If you turn cookies off, some features of the Website may not function properly, but you can still place orders by contacting customer service. Our Website responds to opt-out preference signals such as the Global Privacy Control (GPC) where required by applicable law.

5. Do We Disclose Information to Outside Parties?

We do not sell your personally identifiable information in exchange for money. We may share your information in the following circumstances:

Service providers. We share information with website hosting partners, payment processors, shipping carriers, e-mail and SMS platforms, analytics providers, and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use it only for the purposes we specify.
Legal compliance and protection. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Business transfers. If Finaflex is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
Advertising partners. Where we use third-party advertising cookies or pixels, certain identifiers and browsing information may be shared with advertising partners. Depending on your state of residence, this may be considered a "sale" or "sharing" of personal information under applicable law, and you have the right to opt out as described below.

Aggregated or de-identified information that cannot reasonably be used to identify you may be provided to other parties for marketing, advertising, research, or other uses.

Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service itself.

6. Your Choices: Opting Out and Updating Your Information

E-mail. To modify your e-mail subscriptions, update your preferences in the "My Account" section of the Website or click the "unsubscribe" link included in every marketing e-mail. Please note that due to e-mail production schedules, you may receive e-mails already in production.

Text messages. If you have opted in to our mobile message service, you may opt out at any time by replying STOP to any message. For help, reply HELP or contact customer support. Message and data rates may apply.

Account information. To update or delete your online account information, sign into the "My Account" section of the Website and update or remove your shipping addresses, billing addresses, and payment information, or contact us for assistance. Please note that we may retain information about individual sales transactions in order to service those transactions, comply with legal obligations, and maintain business records.

7. Your State Privacy Rights

Depending on where you live, you may have rights under state privacy laws — including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and similar laws in other states — such as the right to:

Know what categories of personal information we collect and how we use and share it;
Access a copy of the personal information we hold about you;
Request correction of inaccurate personal information;
Request deletion of your personal information, subject to certain exceptions;
Opt out of the "sale" or "sharing" of personal information and of targeted advertising; and
Not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in the "Questions and Feedback" section below. We will verify your request and respond within the time required by applicable law. You may designate an authorized agent to make a request on your behalf where permitted by law.

8. Children's Privacy

Our Website and products are intended for adults. The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it as required by the Children's Online Privacy Protection Act (COPPA). As stated in our Terms and Conditions, the Website is intended for use only by individuals who are at least 18 years of age.

9. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including to provide our products and services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or de-identify it.

10. Third-Party Links

In an attempt to provide you with increased value, we may include third-party links on our Website. These linked sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of those sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).

11. Changes to Our Policy

If we decide to change our Privacy Policy, we will post those changes on this page and update the "Last Updated" date above. Material changes will apply only to information collected after the date of the change, unless we obtain your consent or are otherwise permitted by law.

12. Online Policy Only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

13. Terms and Conditions

Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of our Website.

14. Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send any and all feedback pertaining to privacy, or any other issue, to us at:

Finaflex E-mail: [insert privacy contact e-mail] Mailing Address: [insert business address]

15. Your Consent

By using our Website, you consent to this Privacy Policy.

PRIVACY STATEMENT