CONTACT

How can we help you?

Do you have a question, need help with your order, or want advice on which supplements to try? We're here for you! Feel free to get in touch, we’ll respond as quickly as possible.

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  • Customer service hours

    Monday to Friday: 7:00 am – 4:00 pm EST
    Closed on weekends and public holidays.

  • Prefer a quick message?

    Use our contact form and we’ll get back to you within one working day.

  • Questions about your order?

    Please include your order number and the email address used at checkout so we can help you faster.

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Contact form

Frequently asked questions

Here are some common questions about FINAFLEX.com

Do you offer free shipping?

Yes, we offer free shipping on all orders over $199 within the United States. For international orders, shipping costs are calculated at checkout based on your location.

Which countries do you ship to?

We currently ship to the United States and territories. We can ship to some international locations. If you're unsure whether we deliver to your location, please contact our customer service team before placing your order.

Can I track my order?

Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

What is your return policy?

You have the right to return your order within 30 days of delivery. Items must be unused and in their original packaging. Please contact us before sending anything back to receive return instructions.

Our Supplements, Our Process: 100% In-House Manufacturing

We operate in our own facility - Redefine Nutrition - meets these industry-leading certifications.

  • + REDEFINE NUTRITION IS NOW an ISO/IEC 17025:2017 certified facility!


*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. By using our site, you're agreeing to our use of cookies, intended to offer you a better site experience.
Please Note: We are currently in the process of rebranding some of our products. During this transition, you may receive items with labels that differ from the images shown on our website. Rest assured, every product is fresh, carefully handled, and always within its best-by date. We appreciate your patience and understanding as we work through this update.